Sistem Heldesk ICT Kementerian Luar Negeri (KLN)
Year of Project Published
2023 - 2026
Technology used
Laravel 11
Bootstrap 5
PHP 8
Livewire
About Sistem Helpdesk ICT Kementerian Luar Negeri
Sistem single sign on kkdw
The Ministry of Rural and Regional Development (KKDW) has introduced a Single Sign-On (SSO) system to address the challenges of managing and securing multiple platforms, including MyPKD, iParlimen, and eRoom. The SSO enables users to log in once using their identification card number, enhancing efficiency by reducing login time and incorporating Multi-Factor Authentication (MFA) for added security. Additionally, the system ensures centralized security control, mitigates risks associated with weak passwords, and is accessible via web and various devices, delivering a seamless and secure user experience.
Key Features and Advantages
Unified Login Experience: Enables users to access multiple platforms like MyPKD, iParlimen, and eRoom with a single login using their identification card number, streamlining the authentication process.
Enhanced Security with MFA: Incorporates Multi-Factor Authentication to provide robust protection, significantly reducing the risk of unauthorized access to sensitive systems.
Centralized Security Management: Offers centralized control to enforce strong security protocols, minimizing vulnerabilities associated with weak or compromised passwords.
Cross-Device Accessibility: Supports seamless access across web browsers and various devices, ensuring a consistent, secure, and user-friendly experience for all KKDW personnel.
SINGLE SIGN ONE
Login Page
Users are required to enter their identification card number and password to securely access the Single Sign-On system. Additionally, a “Register Account” link is provided, enabling new users to effortlessly create an account, ensuring a streamlined onboarding process with enhanced security and user convenience.
Internal/External Application Dashboard
Upon logging in, users can access a comprehensive list of internal applications, including MyPKD, eRoom, Data Bank, ePelanggan, iParlimen, eParlimen, SPMS, ICT Helpdesk, and eLibrary. Additionally, a section for external systems such as HRMIS, Mymesyuarat, and others is available. Users can quickly locate specific applications using the search function at the top. On the right, a latest announcements section keeps users informed about critical updates. The dashboard is thoughtfully designed to provide seamless access to various systems, ensuring a smooth and efficient user experience.
Internal Application Management
Users can efficiently update and add internal services to be displayed on the Internal/External Application Dashboard page, ensuring a dynamic and customizable interface that reflects the latest available services.
